5 Tech Myths you should stop believing !

We are living in a kind of Society where these Myths takes a proper place in peoples lives. Stories, news, most of them are fake & kind of myths which peoples start believing and sharing without any hesitation. since the advancement of technology, there are a lot of myths started widespread around over the internet and still going very well. so here I post some truths of these tech myths

1. BETTER MEGAPIXEL IN CAMERAS CAN TAKE BETTER PICTURES?

It is a myth since the evolution of digital photography started. That better megapixel camera can take better pixels. The quality of pictures just not determine how much pixels in the cameras . its based on “a camera’s lens, circuitry, and lighting which is the caliber of the photographer.


2. Private or Incognito mode browsing is totally private?

Without Internet and browsing is feeling like living in a stone age. everyone loves a private space in their life.so here in the web browsing to need some privacy .we using multiple types of browsers daily for our web activities. In every modern browser have a private mode so we enable this for a private browsing but it doesn't mean that your entire activity over the web can be anonymous. its just a feature which your web activity logs and web history cannot store in your web browser. And you might also know the fact that you cant hide your web activities from your internet service provider


3. Cell phones can cause serious health problems like brain cancer?

Myths will widespread so quick when it comes about anything related to health. In the early of 1990s and early of 2000s from the advancements of modern technologies just like cell phones and computers, there are a lot of myths also came afterward. and that also causes some problems around people on those days and its still going on. So this is a kind of myth Cell phones can cause brain cancer? The truth is, from an 11-year long study shows from the UK clearly there is no such evidence which can cause brain cancer or any health risks from radio waves produced by cell phones.

4. CHARGING YOUR GADGET OVERNIGHT WILL DESTROY THE BATTERY?

Its another myth, that gadgets such as phones laptops, leaving plugged in will destroy the battery. Most modern gadgets are run on Lithium-ion Batteries and are highly advanced which can stop automatically before overcharging .so there is no risk, which can damage your batteries or gadgets.

Rechargeable batteries are safe to use.

5. MORE BARS IN YOUR CELL PHONE MEANS BETTER SERVICE

Most of us believe that More network bars mean better service. but the truth is, bars just show the signal strength, it doesn't mean it shows the service quality. If you are in a crowded place your cellphone shows full bars but cannot able to use or even unavailable? That's because of many peoples using the same network in that area for the different purposes so this may lead to the intermittent of service.

Using Social Media for Customer Service

The best customer service department needs one to improve the business as it depends on the service sector. If there are any problems related to the services offered by the company, they will contact the Customer Service Division. Because they know their problem will be solved.

Customer service executives will be happy if customers work properly.

Why One Need Customer Care?

For instance, if you have purchased certain products online and after a few moments, if you have a problem or you can not use it, what will you do? So, in this case, we need customer care help. We will contact customer care or will be taken to the Customer Care Department's office.

In both ways, you can contact the available professionals to help their customers. They will ask for a few days if they hear the problem and give the right solution to the customer or the issue is bigger and they will solve the problem.

What are the Key Elements of Using Social Media for Customer Service?

There are some key elements to be used in their online business. If you use social media for customer service, make sure you have used it properly or not. Here are 6 main factors you can use in your efforts:

Monitor the Customer Service on Social Media

If you are a company, there is a presence in social media and uses the social media platform for customer service. Then the Customer Care Department will monitor customer activity like Facebook, Twitter, Google+, Instagram etc. to monitor customer service activities use any of the tools such as the buffer, HootSuite or sparkling.

The customer service team can easily monitor customer service activities through these tools.

Try to Respond All Social Media Comments, Questions & Feedback

One of the best practices in social media sites is to review or comment on each question. Do not give customers critical solutions because they like to hear a simple and clear solution to the customers.

Channel Selection and Management

Every business owner should choose their target audience for their social media site. You can also take advantage of the LinkedIn to connect with all customers and Facebook as well as with customer service. Helping the business motivate and help drive traffic to the website.

User Engagement

It can be understood that the user's interaction is a critical interaction between the customer and the business. The customer service team can communicate and interact with the customer through social media, e-mail and face to face.

It's very hard to search for a user to find the right audience on social channels.

The team must Know that Which Post Should be Resolved in Private or Public

Some users post some negative words about the products or services of the company. In frustration, they post their reviews on their social media sites.

In this situation, a team needs to know how to deal with a customer and try to speak in a private message; Otherwise, a negative review will affect the business. On the other hand, try to welcome them for a positive comment.

Reply As Soon As Possible on Social Media

People expect customs care executives will instantly reply to the social media site.
But they are wrong because the customer service team is always active on social media sites because they help their customers and provide better solutions. In order to get the best results in a business, you should respond to the customer feedback on a social site.

Conclusion:

Social media also helps solve all the questions for promoting business, services and social media. You need to remember key elements above to improve your customer service.